👉If someone asks you “Can you do this?” – Answer in a way that clears all the doubts at once and instill confidence.
👉ALWAYS acknowledge emotions – If someone ( Client in this case ) shares his emotions with you – don’t just say “Okay” , reply in a more human way.
👉DO NOT invite pressure by committing to start on the job immediately unless you are are really available. It’s okay to set the expectations right and discuss it through.
👉Reassurance : If need be , reassure and once you do – Live up to it!
if this little post has helped you in any way , please let me know and I will keep sharing such lessons with you 😍
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